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PRIVACY POLICY

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We are committed to respecting privacy and will not collect, use or disclose Your personal information where doing so would be contrary to law. 

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When We collect Your personal information We will do so only for the purpose of providing rental services to You. If You choose not to provide this information to Us We may not be able to provide those rental services to You.

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We take reasonable steps to make sure Your personal information is accurate, up to date and complete and that it is protected from misuse, loss or unauthorised access, modification or disclosure.

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A GPS Tracking Device may be fitted to the Vehicle to enable Us to track the Vehicle when it is out of Our possession.  When You sign the Rental Agreement You are authorising Us to use the GPS Tracking Device to track the Vehicle until it is returned to Us.

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Wheelies Van Rentals – Terms and Conditions (Summary)

 

For full terms and conditions, please click on the link below:

 

  • The minimum charge for the rental period in some locations is two or three days.

  • The minimum hire period for the Easter and Christmas/New Year period is six days.

  • Short term rentals are between 2 days and 29 days. Long term rentals from 30+ days. Short term rates vary in each location.

  • Wheelies Van Rentals booking office operating hours are Monday to Friday, 8:30 am to 4pm (AEST Brisbane). Deliveries are available seven days per week.

  • Deliveries can be made 7 days per week (excluding December 25/26th).

  • Drivers must be between 25 – 75 years and hold an open/full licence. Younger drivers 21-24 years, and drivers over 75 years can be submitted for approval by the insurance company. Additional insurance excess usually applies for these alternate age groups. No provisional drivers are permitted to drive the vehicles. Ask our booking team for details.

  • In the event the vehicle gets damaged during the hire, the standard excess is $1500. This charge applies to the hirer irrespective of whether they were operating the vehicle at the time. If the booking has reduced excess taken before the hire, the $500 reduced excess is charged to the hirer.

  • 250km per day are included in the hire rate. Any extra kilometres used above the daily allowance are charged at 50 cents per kilometre.

  • The vehicle must return with a full tank of fuel. The hirer will be charged for the fuel plus a $55 admin fee for the fuel top up.

  • Any fines or infringement notices received will be forwarded to the hirer/driver of the vehicle.

  • International drivers must present their passport number as additional identification.

  • Any VIC/NSW toll notices received will be on charged to the hirer plus an admin fee of $50.

  • All vehicles have roadside assistance if required. Any call outs for keys being locked in the vehicle will be charged to the hirer. In the event of an accident, it may not be possible for us to provide a replacement rental vehicle.

  • Drivers are not supplied for the vehicle.

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Full Terms & Conditions             Privacy Policy

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